Frequently Asked Questions

General

What is Vessel Vanguard?

Vessel Vanguard is a marine maintenance tracking, inventory control, and built-in safety management system for vessel owners and operators.

What type of vessels does Vessel Vanguard support?

Our software supports vessels in all marine operations. Each profile is uniquely customized to suit your needs and the equipment onboard.

What services do you offer?

Our software offers an advanced and user-friendly solution for maintenance tracking, inventory oversight, and safety management. With customized profiles, you’ll have all the resources you need to safeguard yourself, your passengers, and your assets.

Is your software suitable for both recreational and commercial customers?

Vessel Vanguard suits owners, captains, operators, and large commercial fleets. No matter what your operation is, advanced user permissions ensure accurate records and precise data for each vessel. Unique vessel profiles provide scalability, allowing you to manage your assets efficiently.

Can I access Vessel Vanguard from my mobile device?

Yes, we have a native iOS app that can be found in the app store. Mobile devices can also access Vessel Vanguard through the web browser.

Features

How does Vessel Vanguard help with maintenance tracking?

We provide the manufacturer’s recommended maintenance schedule for each piece of tracked equipment. This ensures you have all the proper procedures and due dates at your fingertips. Preventative maintenance is the best way to ensure the safety of people onboard and the vessel itself.

What types of equipment can I track?

With your customizable profile, you can track all equipment found on board. Commonly, customers track mechanical pieces of equipment to interior and exterior accessories.

How can I use Vessel Vanguard to manage my documents?

We offer a secure file management system that stores all your essential vessel documents in one central location, ensuring they are always accessible at any time.

What types of records can I keep a log of for my vessel?

You can track trip, fuel, and general logs within your profile. Capture crucial data as you complete trips, manage fuel expenses, and record daily notes in the general logs at any time.

Can I manage our Safety Management System with Vessel Vanguard?

Whether you follow USCG SIP or CFR SMS, we can automatically generate the required inspection criteria. Recreational vessels can customize and create SMS-specific inspections to ensure safety precautions are completed on time.

Support

Can I integrate my existing maintenance routines with Vessel Vanguard?

Yes, maintenance tasks are customizable to match your specific operation. By default, we provide the manufacturer’s recommended maintenance schedule and then work with you to tailor your profile.

What kind of customer support does Vessel Vanguard provide?

We are here to help you at a moment’s notice. Our team is available 24/7 with in-house support. You will have direct access to our support team upon enrollment.

Is there a community or forum for Vessel Vanguard users to interact and share tips?

Yes, you can visit our Facebook page and join the Facebook group to connect with other users. You can also keep up with us on our other social media platforms: LinkedIn, Instagram, YouTube, and X (formally known as Twitter).

Delivering a software experience that meets and exceeds your expectations

Have More Questions?

Our support team is available 24/7 and happy to help you with whatever you need!