Terms & conditions

These Terms & Conditions govern your access to and use of https://vesselvanguard.com and the Vessel Vanguard platform provided by Vessel Vanguard Group, LLC ("Vessel Vanguard", "we", "us", or "our"). By subscribing to, accessing, or using our service, you agree to these terms.

Plain-language summary: These terms are written to be easy to understand. Where you have signed a separate subscription agreement or order form with Vessel Vanguard, that agreement governs if anything here conflicts with it. If you have questions about your obligations, we recommend consulting a qualified attorney.

1. Who we are

Vessel Vanguard Group, LLC provides the Vessel Vanguard subscription service. Our registered address is:

7370 College Parkway, Suite 102, Fort Myers, FL, United States

For general questions, contact us at support@vesselvanguard.com. For billing and renewals, contact billing@vesselvanguard.com.

2. Acceptance of these terms

By using the Vessel Vanguard subscription service or website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you are agreeing on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these terms.

3. Access to the service

Vessel Vanguard is proprietary software provided to you under a limited, non-exclusive, non-transferable right to access and use it for maintaining your vessel information. In connection with that access, you agree that you will not:

• Grant access to, or resell or provide a third-party sub-subscription to, any competitor of Vessel Vanguard.
• Share screenshots, exports, or other system information with a competitor.
• Copy, reverse-engineer, or attempt to derive the source code or underlying structure of the platform.

Data export is available only through the authorised PDF and CSV tools provided within the platform. We may suspend or terminate your access for improper use or non-payment.

4. Non-solicitation

During the term of your subscription and for 24 months afterwards, both you and Vessel Vanguard agree not to directly solicit for employment the other party's employees.

5. The service and its limitations

Vessel Vanguard is a cloud-based maintenance record-keeping tool. It is not an installed vessel system, and it does not monitor, operate, or control your vessel. In particular:

• We do not perform maintenance work on your vessel.
• We are not responsible for the accuracy of the data you enter, or for the condition, seaworthiness, or safety of any vessel, equipment, or personnel.
• The platform is not a substitute for your own regulatory, inspection, or compliance obligations.
• Alerts, reminders, and notifications are provided for convenience only and are not a lifesaving or equipment-protection service.

You remain fully responsible and assume all liability for your vessels, equipment, crew, and passengers.

6. Subscription term, renewal & payments

Subscriptions run for an initial term of 12 months and renew automatically for successive 12-month terms unless you provide at least 30 days' written notice of non-renewal to billing@vesselvanguard.com before the end of the current term.

• Fees are due in accordance with your order form or invoice. Late or non-payment may result in suspension or termination of access.
• No refunds are offered for early cancellation of a subscription term.
• Following termination and the 30-day notice period, Vessel Vanguard has no obligation to continue storing or maintaining your customer data.

7. Limitation of liability

To the maximum extent permitted by law, Vessel Vanguard's total aggregate liability arising out of or relating to the service is limited to the amounts you paid to us during the 12 months immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of data, or loss of profits.

8. Termination

We may suspend or terminate your access to the service for improper use, breach of these terms, or non-payment. On termination, your right to access and use the platform ends immediately, subject to the data-retention position described in Section 6.

9. Governing law & dispute resolution

These terms and any dispute arising out of or relating to them or the service are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Any dispute will be resolved by binding arbitration, and both parties waive any right to a trial by jury.

10. Changes to these terms

We may update these Terms & Conditions from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a notice on our website. Your continued use of the service after changes are posted constitutes acceptance of the updated terms.

11. Contact us

If you have questions about these Terms & Conditions, please contact us:

Vessel Vanguard Group, LLC
7370 College Parkway, Suite 102, Fort Myers, FL, United States
Email: support@vesselvanguard.com
Billing: billing@vesselvanguard.com