VesselVanguard Selected to Support Hargrave Custom Yacht Owners
December 19, 2012
Annapolis, Md. – VesselVanguard, a web-based subscription service that organizes manuals, maintenance schedules and warranty requirements for all on-board systems to create a digital Boat Profile, announced today a new partnership with luxury yacht designer, builder and distributor, Hargrave Custom Yachts. Introduced to the boat management service by a client requesting VesselVanguard for their 125’ Hargrave Custom Yacht, Hargrave President Mike DiCondina was convinced that a partnership would add value for existing customers by providing enhanced yacht management. Hargrave plans to introduce the VesselVanguard service to more than one hundred of its customers to simplify management of their 70- to 135-foot range vessels, enhance the owner experience and increase long-term satisfaction. Hargrave customers may select to be provisioned with a complete VesselVanguard Boat Profile including a digital master equipment list, library of manuals and a customized maintenance calendar for timely upkeep requirements of all onboard systems.
“Hargrave Custom Yachts can have over 150 different systems to maintain and service on the vessel,” said DiCondina. “VesselVanguard offers seamless organization to manage these complex systems and keep them in top working condition. The service will ‘push’ monthly Task Alerts to the owner, captain and Hargrave Management, in advance of need, based on elapsed days or hours between required service intervals to not only enhance servicing convenience and add peace of mind for our yacht owners, but to provide Hargrave a key tool for its industry-leading support and delivery of unparalleled value.”
Enhancing the boat owner experience and providing dealers with an unparalleled service tool, the VesselVanguard lifecycle management system’s easy-to-use, at-a-glance application is available 24/7 online via computers, smart phones or Apple iPads. Replacing cumbersome boat manuals, the service provides all Hargrave Custom Yacht owners with an effortless way to review information about their boats without having to wade through boxes of manuals to find out what and when upkeep is needed. Email and text alerts inform owners, captains and contractors of routine maintenance and inspection in advance, and all actions including supporting documentation become a part of the digital Ship’s Log. VesselVanguard gives owners and dealers a comprehensive service record that is a powerful resource to help preserve value and simplify the resale process for their yachts.
“Hargrave is renowned for its quality, value and customization – its introduction of VesselVanguard to its customers is an exceptional testament to the advantages our product provides,” said Don Hyde, CEO, VesselVanguard. “We are confident Hargrave yacht owners will enjoy the simplicity of the VesselVanguard boat management service and find it a beneficial complement to their luxury motoryachts.”
VesselVanguard’s password protected boat profiles contain all of the information necessary to keep vessels at peak performance. The cloud-based personalized portal includes a digital boat profile that leverages a dynamic scheduling algorithm based on a customized Master Equipment List. Each boat’s setup is performed by VesselVanguard and gives boaters and their contractors at-a-glance views of all required tasks and inspections. Eliminating the uncertainty involved with maintaining today’s complex vessels is integral to the simplicity of design and function. VesselVanguard analyzes and interprets all of the data specific to each piece of on-board equipment using manufacturers’ schedules. Task alerts are pushed via email or text to owners and service collaborators once a month, 30 to 60 days in advance of need. When the work has been completed, the owner or contractor mark the date of completion, upload the work notes and invoice, and the VesselVanguard algorithm automatically recalibrates the Boat Profile to the next maintenance interval whether based on hours of use, calendar days or both. The digital ships log records all actions and updates the Maintenance History. A virtual filing system, VesselVanguard organizes registrations, insurance, slip rental, expiration dates and other valuable information that owners want to schedule or track, and keeps digital service history logs, ensuring higher resale value.
World-Class Yacht Builder Introduces Innovative Cloud-Based Boat Management Application to its Existing Customers
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